State Farm® Insurance Agent Josh Terraneau

"Great Customer service, very satisfactory!"

"Amazing service! Sarah was super helpful and made the process really easy. She answered my questions and transferred me to a licensed team member quickly. Really appreciated how kind and professional she was!"

"Sarah was super helpful and she helped me answer all my questions she’s truly best and honestly if it I’d make her the spokesperson for state farm instead of Jake."

"Overall great experience, Monica answered all of my questions and made sure I understood my different options. She was very helpful"

"Sarah’s answers to my questions was really helpful and she was patient with me and made sure that all my questions were answered. This was by far one of the best customer service experience that I have had and people like her are the reason why I choose state farm."

"Great customer service! All staff in Josh’s office are very helpful. They were able to provide me with information needed and helped with my questions and concerns. Keep it up State Farm!"

"I had a great experience here from start to finish. Sarah was incredibly helpful, friendly, and made everything feel easy and comfortable. She was patient, answered all my questions, and really took the time to make sure I felt taken care of. You can tell she genuinely cares about her customers and goes above and beyond. The whole experience was smooth and stress-free. Highly recommend!"

"I love this office!! Sarah was honestly the best and looks like she loves the job. Great customer service is a lost art these days, but Sarah provided me with such great help! Would 100% recommend this establishment to everyone!!"

"Well deserved 5 star review! Both Sarah & Erika were great help, their customers service skills are awesome. Walked me through everything I needed to know step by step. Highly recommend this State Farm office for any of your insurance needs."

"I really appreciated the level of customer service. Great staff and very professional. Explained everything in detail, really felt I made the right choice on my insurance."

"So easy and super helpful. Best service and customer service, thanks Sarah."

"The customer service was amazing. Sarah helped me and was very patient! She answered all my questions thoroughly. Thank you for all your help Sarah! This branch is amazing"

"I highly recommend this business. Their customer service is second to none. Elaina was AMAZING! I was completely impressed with her professionalism & knowledge. She went above and beyond for me. Thank you State Farm. Their staff is not only friendly but highly skilled."

"Best State Farm office hands down. Got the nicest staff, especially Sarah she’s the best!"

"OMGG, best state farm ever, for real state farm got ur back!!!!"

"I was having car troubles so I called and got ahold of Sarah, she was very helpful and was able to get me through to a licensed team member. They were all very helpful and I was able to clarification on any questions I had. I would highly recommend!"

"Love this State Farm office!! they alway are so friendly and treat all their customers like family they handled all my request promptly & efficiently, they always go above and beyond to make sure I’m satisfied."

"UPDATE: This is still the best insurer in Riverside!! I have been with this office for many years now, & I've never had a complaint..Erika always has the customer in mind, & finds ways to give you the best discounted rates..I've also decided to include a Life Insurance policy today; & was out of there in 10 minutes!! (Initial Review) In the process of shopping around for car insurance, I met Erika from State Farm..she was very knowledgeable & made the whole process of switching easy..As she explained everything to me, I felt that State Farm truly does live up to its motto: "Like a good neighbor, State Farm is there." Thanks Erika, for the excellent customer service & unmatchable rate..if anyone is looking for a good insurance company, this is it!!"

"Worst Service! I have been with them for so many years. Right before xmas my son had car problems, called insurance to get a tow service they said it was going to take about 40 min but that he was not cover so I pay out if pocket for the towing. 3 hours later they cancel and says that he was out of the area but they did not refund my money. My son call me again and told me so I call state farm at this point the lady that answer said she was going to send another towing service. At this point I picked up my son. I filed a claim and it took forever to get my refund just for state farm to say that I'm only allow 3 tows at year and that I had already used them all. It's been a whole mess, I try talking to Josh who is the manager of the office and still nothing worse service! I will not recommend. Also is not he first time this happen to me but I give them a chance because the ladies that I spoken with have been nice, but for him not to even have a curtesy to call me! We pay. all this money for insurance and they can even take care of us! shame on you Josh! looking for another insurance!"

"I love Erika, super helpful and very considerate when discussing my insurance claims. Helped me out a lot."

"Ended a conversation with Dylan very satisfied."

"Very helpful service from Dylan"

"Josh’s office is the best! Dylan made everything easy."

"Erika was super helpful and super kind would 100 percent recommend her and State Farm"

"I have always experienced professional and friendly service when communicating with this office. I receive prompt return calls, and the staff is always available to assist with transactions should I require assistance. I would highly recommend this office for all of your insurance needs :)"